Privacy Policy

Effective Date: November 2025

Brand: Lashé Luxe by N&U

Website: https://lasheluxe.co.uk

Contact: info@lasheluxe.co.uk

1. Introduction

Welcome to Lashé Luxe by N&U. We value your privacy and are fully committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, email address, phone number, and shipping/billing details.
• Payment Information: Processed securely through third-party payment gateways; we do not store your card details.
• Usage Data: Pages visited, time spent, device type, IP address, and browser information.
• Cookies: Small text files used to improve performance and personalize your experience.

3. How We Use Your Information

We use your information to:

• Process and fulfill orders.
• Respond to customer inquiries and provide support.
• Improve website performance and user experience.
• Send marketing updates (only with your consent).
• Comply with legal and tax requirements.

4. Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyze visitor traffic.

By clicking “Accept All Cookies,” you consent to the use of cookies in accordance with this policy.

You can manage or disable cookies anytime through your browser settings.

Types of cookies include:

• Essential cookies – required for website operation.
• Performance cookies – help us understand visitor behavior.
• Marketing cookies – used for advertising and analytics.

5. Sharing Your Information

We only share your data with trusted third parties necessary to operate our business, such as:

• Payment processors (e.g. PayPal, Stripe).
• Shipping/courier partners.
• Website analytics and hosting providers (e.g. GoDaddy, Google Analytics).
  These partners are GDPR-compliant and use your data only for agreed purposes.

6. Your Rights (UK GDPR)

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for marketing communications.
• File a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights are being violated.

To exercise these rights, contact info@lasheluxe.co.uk.

7. Data Retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

8. Data Security

We take appropriate technical and organizational measures to protect your personal information against loss, misuse, or unauthorized access.

9. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.